Overview
Ashby Family Law respects the privacy of website visitors and clients. This privacy policy describes the information we collect, how we use it, and the steps we take to protect it. This policy applies to information collected through our website. Information collected during attorney-client representation is governed by separate confidentiality and privilege rules — see below.
Information we collect
Through this website, we collect information you voluntarily provide (such as through the case evaluation form, contact form, or guide download forms): your name, email address, telephone number, and the substance of your inquiry. We also automatically collect limited technical data through standard server logs (IP address, browser type, pages viewed) and basic analytics.
How we use information
We use the information you provide to: respond to your inquiry, schedule a case evaluation, deliver requested materials (such as our free guides), and (if you opt in) send our occasional NC family law newsletter. We do not sell or rent your information to third parties.
Cookies and analytics
Our website uses essential cookies for site functionality and limited analytics cookies to understand how visitors use the site. You can disable cookies in your browser settings; some site features may be limited as a result.
Email and newsletter
If you opt in to our newsletter, we will send you occasional emails about NC family law topics (typically one per month). You can unsubscribe at any time using the link in any email. We use a reputable third-party email service provider to send these communications.
Confidentiality vs. attorney-client privilege
There is an important distinction between information you submit through this website and information that becomes subject to the attorney-client privilege. Until we have evaluated your matter for conflicts and entered into a written engagement agreement with you, the information you submit may not be protected by attorney-client privilege. We will treat the information confidentially and will not share it inappropriately, but it does not have the heightened legal protection that applies to communications with us during our representation of you. This is one reason we ask that you do not include sensitive case details in your initial inquiry — we will discuss those details securely once we have established representation.
Data security
We use commercially reasonable security measures to protect information you submit. No method of transmission over the internet is 100% secure, however, and we cannot guarantee absolute security.
Data retention
We retain inquiry information consistent with our internal recordkeeping needs and applicable law. Client matter information is retained as required by NC State Bar rules and our internal record retention policies.
Children
Our website is not directed at children, and we do not knowingly collect information from children under 13. If you believe a child has submitted information through our site, please contact us so we can remove it.
Changes to this policy
We may update this privacy policy from time to time. The effective date is shown above. Substantive changes will be posted on this page.
Contact
Questions about this policy: intake@ashbyfamilylaw.com or (704) 555-0182.